ATECH MSP Blog

The phone is a critical piece of business communications, but it has traditionally been a consistently stationary piece of technology for most of its existence. Basically, if you were anywhere but your desk, you couldn’t answer any important calls or listen to your messages.

Now that remote and hybrid work are pretty accepted, this is unacceptable, but there’s a far better option. Let’s explore how an upgrade to a modern Voice over Internet Protocol (VoIP) telephone system is the route that savvy businesses take.

Even though it’s incredibly helpful, technology can be frustrating—sometimes to an absurd degree. Businesses can’t function without it, so they have to learn to live with it, but it doesn’t have to be hard. You can develop some habits by using these tricks to reduce some of the friction in your workday.

How many devices around you are connected to the Internet? While connected technologies inject convenience into our lives, it comes at a cost: security. Let’s discuss how the rise of connected devices, collectively known as the Internet of Things, has taken a toll on network security and what you need to know about it to protect your business.

You should actively be asking yourself if your technology is helping your business grow, or is it just another set of bills to pay? For many businesses, technology, with all the constant attention it needs and frustrations it can bring, can feel like a constant, confusing expense. IT has a rare ability to be essential and costly at the same time; but, it really doesn't have to be.

It can be too easy for anyone’s work desktop to become cluttered and filled with applications and windows, leading to a mess that gets in the way whenever one tries to accomplish anything. Chances are, you know exactly what I’m talking about. Wouldn’t it be great if there were a quick and easy way to clean up the desktop and just focus on the window you need to focus on?

If you agree, I have some good news.

You hear a lot about Artificial Intelligence these days. It can sound a bit like something out of a sci-fi movie, maybe even a little daunting. However, what if I told you AI could be working quietly behind the scenes in many businesses, acting like the most efficient, data-savvy coworker you've ever had?

Artificial intelligence has consumed the zeitgeist and isn’t letting go anytime soon. Businesses can leverage this trend in technology to great effect, provided they can get over how intimidating some of the more complicated use cases of AI can be. That said, there are plenty of easy ways to leverage AI, even for small and medium-sized businesses.

Putting new software into your business can feel just as tricky as any other action you are going to take. If it doesn't go well, it can lead to headaches, confused employees, and wasted money. Here are three simple tips to help you add new software without the stress.

Unfortunately, most people can relate to the feeling when you’re busy, but you really aren’t getting anything meaningful accomplished. Imagine a workplace where being busy actually means brilliantly productive. If that is the sweet spot you’re looking for, this blog is for you.

A good data backup system is like having insurance for your data. Yes, you hope you never have to use it, but you’ll be glad to have it if you do. Today, we want to cover three of the biggest components of any modern data backup system and how we can use the latest technology to make your data backups as seamless a process as possible.

When you think of the dark web, images of shadowy figures and illicit activities might spring to mind. Unfortunately for businesses, the dark web isn't just a place of intrigue; it’s where your stolen data goes to get shared and sold.

Chances are you use your Internet browser more than any other tool on your computer, so why not make the most of it? Today, we’re focusing on how you can stay organized and productive with your web browser. We’ll cover all you need to know about tabs, including best practices and shortcuts that are sure to see a lot of use.

Are you struggling with your IT management? Would you rather be focused on doing business than resolving technology problems? If so, we have a solution for you, and it’s way easier than finding time in your day to juggle the countless responsibilities of an IT technician.

Today (as of when this was posted) is Friday, so ideally, the feeling in the office would be one of happy anticipation for the weekend… but what if a server crashes, and work gets put on pause, but all the deadlines still stand? This would undoubtedly put a damper on the weekend, and that’s the least of your worries. Who’s going to fix the server?

This kind of situation is precisely why modern businesses can’t afford to wait for things to go wrong, and need to have a resource on their side to proactively address these kinds of issues and catastrophes.

So, you're used to Apple technology but now you've got a Windows computer for work. We get it. Since most companies use Windows, we've been dropping some guides to help you get the hang of it. This time, we're diving into the File Explorer; basically, how you find anything on your PC.

If you want to get up to speed on other Windows features, check out our other posts under the Learning Windows tag.

Your business runs on its network, and when your network hardware isn’t running up to speed, it can have a significant impact on business operations. It’s also far from the most interesting topic, and other parts of your business—like the software that makes and manages the products or services you provide—likely takes up the spotlight. Here are some of the common networking solutions that are often neglected and why they should be a priority instead.

There’s a lot that any small business owner has to manage at any given moment, so the last thing you need is to have technology issues or challenges throw a wrench into things… and when they do, you certainly don’t need any delays in fixing the problem.

That’s how traditional IT support works, and nowadays, it's simply insufficient for business needs. Fortunately, today’s technology also enables us to address these support needs more effectively. Let’s review how managed services offer a more proactive and strategic (and therefore more financially sound) option.

The point-of-sale system is the hub of your business operations. It is a prime example of a mission-critical system that could benefit from some proactive consideration. Choosing or upgrading one isn't just about processing payments; it's about future-proofing your success. With that in mind, let's go into five things you need to consider about your business' POS system to make it beneficial to your efforts. 

Today’s cyberthreats are invisible, they’re malicious, and they can bring a business to its knees. For many small businesses, cybersecurity feels like a distant problem—a concern for the corporate giants with sprawling server farms. Unfortunately, that’s a dangerous misconception. Every business, regardless of size, is on the front line.

Think about those frustrating workdays when a server goes down, or the daily drag of slow computers and glitchy software. These aren't just minor annoyances; they are significant productivity drains. Research shows employees can lose an average of 10.5 workdays per year due to IT downtime alone. Multiply that across your team, and the financial impact becomes clear. This month, we go through the numbers to see how you can build a more productive business through a well-thought-out technology strategy.